C'mon...Ban It. I Dare Ya!

The 28 March 2006 edition of the Zeitgeist Z-news:

Since my last post regarding Australia’s incredible new marketing campaign, I’ve been waiting for the collective shoes to drop in each country in which this fabulous television ad is aired. Just as GoDaddy.com got more visibility for having 13 proposed Super Bowl TV ads rejected by the network than they ever could have hoped for from a single 30 second spot, I’m beginning to wonder if pushing the envelope and purposefully taunting conservative elements in England, Canada and America with this edgy invitation wasn’t part of the grand strategy all along.

Thus, this is as much about marveling at a masterfully constructed multi-media strategy as it is a celebration of one of the more creative campaigns we’ve seen in years.

For those just tuning in, Australia’s new tagline is, “So, Where the Bloody Hell Are You?” First off, the word “bloody” fell afoul of British censors who initially banned the television ads (the print ads were, apparently, cleared to run). That is, until (as reported in The Age), “the ban prompted an urgent flight to London by federal Tourism Minister Fran Bailey, who, amid a blaze of priceless publicity, complained the Poms had lost their sense of humour.” Ultimately, the Brits backed down...but not before tens of thousands of citizens downloaded the ad from Australia’s website to see what all the fuss was about.

Then, it was Canada’s turn to object to the ad...but it wasn’t the “bloody hell” that got regulators into a huff. It was a reference to beer. To set up the closing line of “Where the Bloody Hell are You?,” a series of Aussies deliver lines such as, “We’ve shampooed the camels,” “we’ve got the ‘roos off the green” and “we’ve gotten the sharks out of the pool.” One of the lines is, “I’ve bought you a beer.” But, apparently, Canadian TV regulations prohibit the reference to beer in a commercial if said beer is unbranded.

The result? More visits to the website to see the ad. And Bailey’s priceless quote: "As far as this particular Canadian regulator is concerned, I'd love him to come out here and I'll buy him a beer and say thank-you." Oh...this is sounding like a set-up.

Naturally, I was waiting to see what the FCC, fresh from a recent imposition of millions of dollars in fines against TV stations, would do.

And, just as I had suggested in my last post...they did nothing, and let the first ad air last Wednesday during ABC’s Lost...in front of 20 million viewers. Of course, by this time, over 100,000 Americans had also downloaded the spot after hearing about the controversy in England and Canada.

But, just because the FCC saw the light on this one doesn’t mean that the ham handed American Family Association hasn’t hastened to take the Australian bait and keep the spot in the public consciousness even more. And I’m sure that the Australian Tourism Commission couldn’t be happier.

In registering its displeasure with the words “bloody hell,” an AFA spokesperson offered these rather revealing observations: "It's a shocking phrase because we're not familiar with it. I guess they use it all the time in Australia, but it's a foreign language here...”

By all means, let’s make sure that we keep phrases we’re not familiar with away from our kids (who, of course, are exposed to and fluently speak their own unique language every day at school...just as their parents did and their parents did when they were kids).

But, again, this couldn’t play more perfectly into Australia’s design for world tourism awareness domination! As Bailey said (surely struggling to suppress a laugh), the AFA’s proposed ban on visiting Australia won’t have an effect because the ad is targeting well-educated, high-earning, widely travelled Americans. Which not only reinforces the brains behind the campaign but subtly positions the AFA as under-educated, middle-class consumers that think crossing a state line is a big deal.

The moral of this evolving story is that taking a calculated risk of offending a small group of people with an advertising campaign in today’s over-sensitized world can pay off in millions of dollars of free publicity and hundreds of thousands of web hits.

Like Park City’s Wasatch Brewery, whose campaign for its Polygamy Porter (”Why Have Just One”) torqued some in Utah’s Mormon community (but netted the company worldwide media coverage and sales)...taking a risk can be one of the smartest strategies a destination can employ.

Bill

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